Our USP?

With years of experience in the healthcare industry, Joanne hit the ground running as the new face of Normedica. 

Heavily involved in the accounts and finance side of all the businesses, she has a head for numbers and a passion for world class customer service.

Normedica, although smaller than some of its competitors holds it own within the healthcare industry.

A huge element of this comes from Joanne’s commitment to employing a knowledgeable team of professionals who not only bring expertise and experience to the role, but also a friendly, family warmth that can be lacking in larger companies.

After a decade in healthcare settings as a physiotherapist, Ross saw an opportunity to provide end-to-end services for healthcare professionals through Normedica, leading him and Joanne into medical supplies in 2019.

Proud of their North East roots, Ross and Joanne created a highly knowledgeable and well trained team whose primary focus is exceptional service. This is a minimum expected standard that doesn’t just lie within Normedica, but across the other businesses the couple also own within the health, care and wellness industries.

Together, they are united in their belief that providing exceptional service and the highest product quality builds lasting relationships with clients, and is the key to Normedica’s growing reputation.

Dog lover extraordinaire, Billy idol super fan and married mum of one – Louise joined us back in December 2021 and quickly became an integral part of the team.

Given the nickname Lady Louise by a member of the team, she is our resident glamour puss, and whether she wears a hoodie or an evening dress, she always looks amazing!

As a mum to six beautiful dogs, her life is anything but chilled. If she isn’t walking them through the woods or snapping photos of them to put on the whatsapp group because they have done something cute, she is taking it easy with a pink G&T and her husband, on holiday or shopping!

Louise is our sales and office manager and believe me when I tell you that this lady could sell ice to an Eskimo. If you find yourself buying an extra three bags of cotton wool balls despite having a cupboard full of them, you have most likely spoken to Louise.

To contact her directly for all things Normedica its louise@normedica.co.uk

The office wouldn’t be complete without a Rebecca, and this one is no exception.

With an eclectic taste in music, a constant craving for creativity and a slight witchy vibe, she keeps everyone entertained with her stories and terrible dad jokes.

Between writing a blog about the trials of being a 40 something, working to remove the stigma for abuse victims and starting a freelance writing business, she definitely comes to work for a rest!

Rebecca joined us almost 4 years ago in an admin role and has worked her way up to her current position in procurement alongside a little dabbling on the writing/marketing side of the business as well. With a head full of knowledge, she is hard pushed to remember her own name sometimes, but thinks nothing of reeling off a product code straight from memory.

Whatever you need, this is the girl to ask. She will get it for you or die trying!

To contact her directly for all things Normedica its rebecca@normedica.co.uk

James has worked loyally for Normedica since it opened in 2007.

When he isn’t out saving the world, he works hard to make sure you get everything you need. It may not be delivered in the Aston, but as the longest serving member of Team Normedica, he has been delivering for us to our local customers since day one.

Unfortunately, because of his super spy status, we can’t show you a picture of his face. If you’re local though, when you place your first order with us, you may be lucky enough to meet him!

Bringing the cuddles and comfort to the Normedica team, Blue is a regular feature in the office. Having taken on the role as our Head of Health and Wellbeing, she brings a smile on even the most difficult of days.

Helping to create a positive work environment, reduce stress, boost morale and help with weight loss by eating all the snacks, she has become an integral part of the Normedica team!