How to place an order with us

Ordering With Us Is Simple

With clear product information and secure online payments, getting the equipment and supplies you need is straightforward.

If you have any questions at any stage — whether you’re placing an order or trying to find a specific product — our team is always happy to help.

📞 Call us on 0191 286 7799

Credit Account Customers

If you are a registered business customer with a credit account, please sign in to your account to place your order.

Your agreed payment terms will apply automatically at checkout.

Non-Credit Account Customers

To place an order through our online shop:

1. Use the search bar to find the product you require.
2. Click on the item to view full product details and specifications.
3. Select ‘Add to Basket’ to add the item to your order.
4. When ready, click ‘View Basket’ and proceed to checkout.

You will be asked to enter your contact and delivery details before being redirected to our secure payment provider, Worldpay to complete your transaction safely.

All online payments are processed securely.

Prefer to order over the phone? Just give us a call — we’re happy to help