At Normedica, we are committed to delivering your medical supplies and medical equipment as quickly as possible and in perfect condition.
If any lines are out of stock, our friendly sales team will be happy to source and order items for you. These back-order items will be delivered as soon as they are in stock, you will not be charged any additional carriage for them and you will be informed of any delay by telephone or email.
Delivery charges
Free delivery when you spend over £100 + VAT* (we reserve the right to charge carriage on heavy or bulky orders. You wil be informed before your order is processed)
Standard delivery cost for orders under £100 + VAT is £5.95**
*UK mainland only (excludes Highlands, Islands and Ireland). Delivery charges for Highlands £12.00, Islands £18.54, Northern Ireland £12.00. All delivery charges exclude VAT.
Free North East of England delivery
At present we deliver in the Northern half of the region one day and the Southern half the next.
This means that you will either receive your order within one or two working days.
VAT is chargeable on carriage
Fridge lines are transported in a temperature-controlled environment to ensure they reach you in perfect condition. We are obliged by law and committed to maintaining the integrity of the cold chain supply system to ensure that the goods reach the patient in the condition that the manufacturer intended. We will only supply fridge lines by our own in-house delivery system.
Furniture, very large, heavy or bulky items may incur an additional delivery charge. We will notify you about this before your order is processed.
Please note we do not deliver outside of the United Kingdom at present.
If you have any queries at all regarding our delivery policy, please contact our team on 0191 286 7799.
